How do I pair my remote?

The Problem

There are a few reasons why you might need to pair your remote. You just got your base, and it isn't paired. The batteries in your remote have been replaced, and the base stopped working, or you were sent a replacement remote and need to set it to your base. 

The Solution

You can pair your remote to your base using a few simple steps. With the variety of bases we offer, it is easier to find your instructions if you know your model number, which can be found on the bottom of your remote. If you're unsure which model you have, you can try to match up the pictures in this article with your base. 

An example of the model number on the bottom of the remote.

E450, E455, M455, M555, S655, S755

1. Ensure the remote batteries are functioning. Replace if necessary. 
2. Ensure the power cord is plugged into a power source.
3. Press and hold the head up and foot up buttons simultaneously. Then, press and hold the blue button on the control box cord until you hear two beeps.

E450	E455	M455
M555	S655	S755

E255

1. Unplug the base from the outlet. (At least 15 seconds to let it fully power down.)
2. Press and hold the head up and foot up buttons. (Top two corners)
3. While holding those buttons down, plug the base into the outlet. 
4. Continue holding the buttons down for 3 seconds after you hear beeping.

M50, M510

1. Unplug the base from the outlet. 
2. Leave the base unplugged for 20-30 seconds. 
3. Plug the base back into the outlet. 
4. Within 15 seconds, press and hold the head up and foot up buttons until the LED Lights on the remote start to flash. You may release the buttons when the remote is flashing. 

The remote will be paired when the flashing stops and this can take up to a full minute.

M550, S750

1. Unplug the base from the outlet. 
2. Leave the base unplugged for 20-30 seconds. 
3. Plug the base back into the outlet. The under-bed LED lights should start flashing. 
4. Press and hold the head up and foot up buttons until the LED Lights on the underside of the bed stop flashing. Release the buttons when the lights under the base stop flashing.

South Street Loft

1. Unplug the base from the outlet. 
2. Press and hold the all up and all down buttons until the LED Lights on the remote start to flash. You may release the buttons when the remote is flashing. 
3. Plug the base back into the outlet.

The base will beep twice to confirm the remote has been paired. 

S700

1. Make sure the base is plugged in. 
2. Press and hold the Link button on the control box underneath the base until the LED Indicator light blinks. 
3. Press and hold the head up and foot up bottoms on the remote until the remote LED lights start to flash. You may release the buttons when the remote is flashing.